Getting Started

TruVerbatim is an AI-powered tool designed to analyse and code open-ended survey responses. This guide walks you through everything you need to know to get the most out of the application.

Why Use TruVerbatim

  • Flexible Topic Discovery: Automatically detect themes using a hybrid blend of deep learning, machine learning, and large language models, or upload and apply your own existing codeframe.
  • Granular Insight: Explore themes and sub-themes at multiple levels of detail using dynamic, interactive visualisations.

Rich Exports: Generate PowerPoint reports, Excel exports, and structured codeframes ready for downstream analysis.

  • Powerful Analysis Layer: Crosstab topic percentages against profiling variables, or search for verbatim examples matching specific criteria.
  • Conversational Workflow: A fluid, agentic interface that allows you to quickly build a clear narrative from verbatim data.

System Requirements

  • Browser: Google Chrome, Microsoft Edge, Firefox, or Safari (latest versions recommended)
  • Internet Connection: Required for all features, as data processing takes place in the cloud.
  • File Format: Verbatims: CSV files (comma-separated values), Codeframes: CSV or Excel files

Accessing the Application

  1. Open your web browser. Navigate to: https://truverbatim.com
  2. The login screen displaying the TruVerbatim logo will appear.Access credentials will be provided by your system administrator.

Logging In

  1. You can login in using a Microsoft or Google account following the authentication steps on the screen
  2. Click the Login button.

Understanding the Interface

After logging in, you will see a chat-style interface, similar to modern messaging applications.

The main conversation area where the system displays:

  • System responses and results
  • Interactive charts and visualisations
  • File upload confirmations
  • Analysis progress updates
  • Q&A responses
  • Export options

Text Input Box Located at the bottom of the screen. You can use this to:

  • Type messages and questions
  • Send commands to the system

File Upload:

  • Drag and drop files into the upload area
  • Click the upload button to add a CSV or Excel file

Starter Buttons: Quick-start options displayed at the top of the interface:

  • Discover Themes: Start automatic topic discovery from your dataset.
  • Classify with Codeframe: Apply a pre-defined codeframe to classify responses.
Discover themes or classify with codeframe with TruVerbatim
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